Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email, phone number)
• Business information (company name, tax ID, business address)
• Shipment and transaction details
• Communication records and correspondence

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our import facilitation services
• Process transactions and send related information
• Communicate with you about our services
• Comply with legal obligations and customs requirements

3. Data Sharing and Disclosure

We may share your information with customs authorities, logistics partners, and other third parties necessary to provide our import facilitation services. We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the 'Last updated' date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer: